Customer Facing Applications is business software hosted on your machines customers can use through the internet or mobile networks to interact with your company. Some examples can be found here.
Nice podcast on using APIs of third parties to create value and income
A podcast with Mark Carges of eBay discussing the history of eBay's and Pay Pal's APIs and how they came to be a thing of their own.
A good way to stir thoughts of new income opportunities learning other's APIs or creating your own!
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