Configuration Report

Date `STRING(TODAY, "99/99/9999")`

Employee to Position

Position
Employee
Employee Login
`Position.Name` `SystemUser.FirstName` `SystemUser.LastName` `SystemUser.LoginID`

 

Routing Configuration

Ticket Type
Problem Type
Status
Position
`TicketType.Name` `ProblemType.Name` `TicketStatus.Name` `Position.Name`