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`SystemUser.FirstName`   `SystemUser.LastName`
`Address.Street1`
`Address.Street2`
`Address.City`, `Address.State` `Address.Zip`
`IF SystemUser.Phone <> "" THEN SystemUser.Phone ELSE "No Phone"`
`IF SystemUser.Fax <> "" THEN SystemUser.Fax ELSE "No Fax"`
`IF SystemUser.Pager <> "" THEN SystemUser.Pager ELSE "No Pager"`
`IF SystemUser.Mobile <> "" THEN SystemUser.Mobile ELSE "No Mobile"`
`IF SystemUser.Email <> "" THEN SystemUser.Email ELSE "No Email"`
Ticket `Ticket.Reference`
Status `TicketStatus.Name`
Ticket Type `TicketType.Name`
Problem Type`ProblemType.Name`
Priority `Priority.Name`
Brief Description
`IF Ticket.ShortStatement = "" THEN "No Brief Description" ELSE Ticket.ShortStatement`
Statement of Work
`Ticket.Statement`
Work Log
`Note.CreateDate` ` STRING(Note.CreateTime, "HH:MM:SS")` `Note.NoteText`
Update Work Log
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